Discovery and Planning



• Preparing for future growth with policy processing transformation and modernization
• Claims modernization for Fortune 500 carrier: moving away from legacy platform to state-of-the-art
• Enterprise document management strategy: enhancing customer service excellence and creating efficiency across the enterprise
• Strategy, architecture, and roadmap for enhancing customer experience of high-growth P&C carrier
• Integration architecture and strategy for leading P&C carrier
• Architecture audit of on-demand ASP services for clinical and administrative functions of a Fortune-500 long-term care provider

Design and Implementation



• Improving customer service and business efficiency through robust and flexible integration with business partners
• Customer-centric web portal delivers personalized service for all stakeholders - members, providers, payers, brokers, and employers
• Customized provider portal for leading medicaid plan enhances customer experience while reducing costs
• How smart carriers know, serve, and keep their best customers
• Seeding strong business growth: Responding to market opportunities with forward thinking strategy and architecture
• Unified portal architecture enhances agent connectivity, reduces costs, and promotes ease of doing business

Turnaround and Continuous Improvement



• Agile architecture review of high-stakes initiative repositions project for success
• Architecture audit and refactoring for performance and scalability optimization of a custom developed enterprise quoting application
• Improvements to policy administration architecture and agility of development process bring about continuous improvement and accelerate delivery of web capabilties
• Architecture review, assessment, and visioning for next generation web capabilities to support growth strategy for leading specialty P&C carrier
• Architecture roadmap, oversight, and mentoring, to migrate product suite of ASP to the long-term care industry

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